Product
Genetics Adviser: A full suite of products
Genetics Adviser is a digital genetics platform with patient-facing tools and a provider dashboard that supports care delivery at scale.
Pre-Test Education & Ongoing Support
Meet patients where they are with interactive digital education, supportive guidance, and clear, compassionate communication. Deliver information patients understand and create a lasting digital connection that extends well beyond testing.
- Dynamic and engaging learning experience
- Psychosocial support
- Videos and patient vignettes
- Interactive patient exercises
- Customizable pre-built content
Digital Consent
Embed your own consent forms, tailor the content to your institution’s guidelines, include optional opt-ins (e.g. recontact), and access signed consents via the provider portal or push to the location of your choice.
- Patient-friendly language
- Downloadable
- Easy to use
- Fully customizable
Results Summaries and Post-test Education
Make result communication seamless and clear, automate negatives, deliver patient-friendly summaries, guide patients through their results and next steps, and link to appointment scheduling.
- Results explained in a way patients can understand
- Clear next steps for the patient
- Frequently asked questions
- Patient resources
Provider Dashboard
A centralized hub to monitor patient/participant milestones, platform satisfaction, completed consent and facilitate communication.
- See patient progress milestones
- Monitor consent completion and download once signed
- Access patient information
- Share results and documents with patients
Key Features
- Flexible digital genetics platform
- Ability to integrate into external software (e.g. REDCap)
- Validated content that can be fully customized to your use case
- Compliance with institutional privacy and security requirements
- Support for multiple languages
Platform Compliance
Genetics Adviser prioritizes the security and privacy of all personal health information.
- Data is encrypted at rest and in transit, stored on Amazon Web Services (AWS) servers in the client’s chosen country.
- Our cloud hosting solution meets global standards including HIPAA, PIPEDA, ISO27001, GDPR, and HITRUST CSF.
Delivering Genomic Newborn Screening at Population Scale
The Challenge
Genomic newborn screening (gNBS) requires informed parental consent, strong knowledge retention, and sustainable workflows. Traditional, staff-intensive counselling models are not scalable.
The Solution
In the BabyScreen+ study, Genetics Adviser delivered digital education, values clarification, consent, and results for parents considering genomic newborn screening.
The Results
- 96% proceeded with screening
- 96% found the platform easy to use
- >80% demonstrated strong knowledge
- Knowledge remained stable at 3 months
- Only 7% of participant-initiated contacts required additional counselling
The Impact
Genetics Adviser demonstrated a scalable model for genomic screening — delivering high knowledge, high satisfaction, and minimal workforce burden while maintaining informed decision-making.